Help
e-shot feature update – April 2024
April 19th, 2024 - Harry Thomas
On Thursday 18th April, e-shot saw its second release of 2024. A small release which focused predominantly on minor fixes and enhancements to the...
e-shot feature update – March 2024
March 21st, 2024 - Harry Thomas
On Thursday 19th March, e-shot saw its first product update of 2024. This article will cover some of the key changes and updates but as always, the...
Designs: HTML Upload
February 28th, 2024 - Harry Thomas
As part of the latest e-shot release, we have updated the HTML upload editor design process. This help article will talk you through the new and...
e-shot feature update – December 2023
December 12th, 2023 - Harry Thomas
The final e-shot update for 2023 is here. The full details for this release will be available in the release notes but in this article, we will...
Forms and Landing Pages Help Articles
Time triggered pop-up forms
November 24th, 2023 - Jakub Gacon
‘Pop-up’ or ‘overlay’ forms are an effective way to capture user attention and engage your website visitors. They are in essence forms displayed in...
Forms and Landing Pages Help Articles
Using iframes to embed forms
November 24th, 2023 - Sadie Burgess
Integrating forms into websites is a common practice. Among various methods, embedding forms using iFrames (Inline Frames) is popular due to its...
Smart Editor update: October 2023
October 27th, 2023 - Harry Thomas
Our Smart Editor has recently been updated. This article will outline some of the key changes and improvements that have been made to the...
Analytics Campaigns CRM Forms and Landing Pages Help Articles
Data Segmentation within e-shot
October 26th, 2023 - Harry Thomas
Within e-shot you have a few ways to segment your data (contacts). In this help document, we will be covering some of the main ways you can do so....
Smart Editor: Accessibility Preview
September 19th, 2023 - Harry Thomas
The accessibility widget tool allows the user at any moment in the design creation process to preview their design and address any WCAG AA...
Advanced Tab: Social Share
September 19th, 2023 - Harry Thomas
The social share tool in the new campaigns experience is a way for you to share your campaign across various social media platforms. These...
API Feature Updates Help Articles
Postman API introduction
August 2nd, 2023 - Harry Thomas
APIs make it easy to efficiently share data and processes. The e-shot API confirms to the Open API specification v3, providing a self-documenting...
Advanced tab: Audience filtering
July 24th, 2023 - Harry Thomas
Audience filtering is a way for you to target specific demographics of your chosen audience. There are a couple of ways you can do this; saved...
Advanced tab: Performance filtering
July 24th, 2023 - Harry Thomas
Performance filtering is a way to filter you audience using send filtering and interaction filtering from previously sent campaigns. It is a great...
Advanced tab: Send speed/throttling
July 24th, 2023 - Harry Thomas
What is send speed/throttling? Send speed is a way to control the speed of your campaigns send. It is particularly useful for larger sends, for...
Campaign actions: Activating, deactivating, cancelling, cloning, and deleting campaigns
July 24th, 2023 - Harry Thomas
Campaign actions have remained the same in the new campaigns experience however you can now perform them all whilst on the campaigns list...
Campaign setup tab: Audience
July 24th, 2023 - Harry Thomas
Campaign setup tab: Audience Your audience is all the people who will receive your campaign. An audience will be made up of groups, preferences,...
Campaign setup tab: Tags
July 24th, 2023 - Harry Thomas
Tags are essentially a way to filter your campaigns from the campaigns list view. They are great way to then be able to filter to certain types of...
Campaign summary panel
July 24th, 2023 - Harry Thomas
The campaign summary panel is another new addition to the new campaigns experience. It is a panel that can be seen from any page within the...
Campaigns setup tab: Schedule
July 24th, 2023 - Harry Thomas
Users can now set a schedule from within the campaign, this schedule will be carried over when you go to send the campaign. The schedule section...
Campaign setup: Creating your campaign
July 24th, 2023 - Harry Thomas
To create a new campaign, you will need to be on the campaigns list view page. On this page you will see a green button in the top right corner...